RavvioLabs logoContact Us

Marketplace modernisation with RavvioShop

2025-09-108 min readRetail

RavvioLabs developed and deployed RavvioShop our SaaS commerce engine to enable multivendor retail marketplaces. With headless storefronts, automated onboarding, and analytics-driven vendor management, RavvioShop transformed seller participation and operator control for the consortium.

800+

Vendors onboarded

3x faster

Onboarding speed

6 weeks

Time-to-launch

The challenge

Legacy e-commerce systems were designed for single-brand operations, making it impossible to support multivendor pricing, payouts, or catalog management.

Onboarding vendors took weeks due to manual KYC processes, and operators had no unified view of fulfilment SLAs or vendor performance.

Our approach

We launched RavvioShop with composable, headless storefronts and customisable onboarding pipelines for vendors.

Automated KYC and payout workflows dramatically reduced onboarding times while improving compliance.

Operator dashboards provided real-time insights into orders, fulfilment, vendor SLAs, and refunds.

Results

Vendor onboarding accelerated by 3x, cutting weeks into days.

GMV rose 25% within two quarters thanks to faster onboarding and better vendor engagement.

Operators gained real-time visibility, enabling them to intervene proactively on SLA breaches and stock shortages.

Frequently asked questions

How did RavvioShop connect with existing systems?

RavvioShop’s API-first architecture allowed integrations with POS, ERP, and marketing automation, reducing manual errors and operational silos.

What insights do operators have now?

Dashboards now provide insights into top-performing vendors, order fulfilment, SLA breaches, and inventory risks, improving vendor satisfaction and customer experience.